Qualification & Learnership
IT Technical Support & Web Design Learnership
FET Certificate: IT Technical Support & Web Design
Entry-level IT qualification mapped to CompTIA A+ (Core) and Network+. Builds the fundamental knowledge of hardware, software, networking, and problem-solving needed for technical support, with web design fundamentals layered in.
What you'll learn
- Hardware, software, and operating systems
- Computer architecture and data storage
- Network installation, support, and architecture
- Resolving user and technical computer problems
- Business management and customer relations
- Risk management and report writing
Career outcomes
- IT Support Technician
- Helpdesk Analyst
- Junior Web Designer
- Technical Support Specialist
Programme details
Entry
Grade 11 (English & Maths Literacy) or equivalent
Duration
1 year
Credits
163 (NQF Level 4)
Accreditation
MICT SETA · SAQA ID 78964
Delivery
Full-time, part-time, online, or learnership · Umhlanga Ridge campus
Articulation
Bridges directly into the National Certificate: System Support & Web Design (NQF 5)
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