Business Writing Skills

Training dates are subject to confirmation. Contact Careers IT for registration, venue and delivery-mode details.

• Apply the principles of clear, concise business writing
• Structure emails and messages so key points land quickly, using the BLUF method
• Adopt a tone appropriate to the audience, purpose, and seniority level
• Write clear memos, meeting minutes, and internal status updates
• Structure longer documents (reports, proposals) using a clear framework
• Write persuasive content and well-reasoned recommendations
• Present data and evidence in writing without overwhelming the reader
• Format documents for readability using headings, bullets, and white space
• Apply core grammar and punctuation rules with confidence
• Proofread and edit their own — and others' — writing effectively before sending
• Handle sensitive or difficult messages with clarity and tact

• Corporate staff across departments
• Anyone who writes emails, memos, reports, or proposals as part of their role

• MS Excel 365 Masterclass
• Business Principles
• Business Products
• Conduct Outcomes-Based Assessments