Technical Systems Support (A+ N+)

Technical Systems Support (A+ N+)

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COURSE DURATION: 12 Weeks (Part Time)
LECTURE TIMES: Mon & Wed: 18H00 – 20H00

INTRODUCTION

This is an internationally recognised qualification. It is the fastest growing sector within the IT industry. With the Internet information explosion, the demand for network professionals has increased exponentially. Clearly anyone who trains for these skills is building a pathway to a long and successful career in IT.

MODULES

A+ PC IT TECHNICIAN PC FUNDAMENTALS

  • IT Essentials
  • Working with Windows
  • File management

SOFTWARE MODULE

  • Brief History of Computer Operating Systems
  • Using Microsoft Operating Systems
  • Operating Systems Architectures
  • Installing Microsoft Operating Systems
  • Operating System Configuration

HARDWARE MODULE

  • Basic Computer Service Concepts
  • PC Architecture
  • PC Memory Architecture
  • Disk System Architecture
  • PC Bus Architectures
  • Peripheral Devices
  • Installation and Upgrades
  • How Printers Work
  • Networking Fundamentals safety
  • Customer Service
  • Troubleshooting Techniques

N+ NETWORK SUPPORT TECHNICIAN

  • Network Fundamentals
  • The OSI Model
  • Major Network Operating Systems
  • TCP/IP Fundamentals
  • TCP/IP Utilities
  • Network Installation and Upgrades
  • Network Remote Access
  • Network Administration
  • Network Security
  • Fault Tolerance and Disaster Recovery
  • Network Troubleshooting

CAREER OPPORTUNITIES

  • IT Technician
  • Software Support
  • Network Technician
  • Helpdesk Support Technician

LEARNING MATERIALS

  • Includes all prescribed textbooks plus a free toolkit

Contact us about booking training.

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